Stakeholder Engagement

The Group fully understands the importance of stakeholder engagement in terms of the Group’s sustainability. The Group has been maintaining close communication with stakeholders, listening to their views and expectations, while promoting mutual understanding. We would like to let stakeholders to know the Group’s strengths and challenges and suggest areas in which the Group could improve. This would help the Group to keep abreast of the latest international and industrial trends, and improve its sustainability performance.

The Group references to AA1000, an international standard for stakeholder engagement, and considered the following seven factors the standard has recommended, including:

Based on the above criteria, the Group has identified its key stakeholders and classified them into six categories, namely employees, investors, customers, suppliers or subcontractors, government and regulatory authorities, and community groups. The following table summarizes the different communication channels, the concerns of stakeholders and the chapters of this report relevant to them.

Key stakeholders Issues of concern Communication channels and frequencies
  • Employment management system
  • A safe and healthy working environment
  • Labour relations
  • Training and development
  • Diversity, equal opportunities and anti-discrimination
  • Emails and announcements (routine)
  • Internal meetings (routine)
  • Training courses (regular)
  • Corporate newsletters (quarterly)
  • Grievance mechanism (as needed)
  • Anti-Corruption
  • Promote suppliers to go green
  • Land degradation, pollution and restoration
  • Innovative technologies and applications
  • Carbon neutral construction
  • General meetings (annual and as needed)
  • Annual report, interim report, quarterly financial information and operation announcement (quarterly) and other announcements (occasional)
  • Roadshow and reverse roadshow (occasional)
  • Investor meetings (occasional, refer to annual report)
  • Indices and ratings (annual)
  • Carbon neutral construction
  • Energy
  • Procurement behaviour
  • Promote suppliers to go green
  • Participation in public policy/li>
  • Tender meetings (as needed)
  • Project briefings (regular)
  • Tea gatherings and industry activities (occasional)
Business Partners
  • Safe and healthy working environment
  • Prevention of anti-competitive behaviour
  • Respect for human rights and indigenous rights
  • Anti-Corruption
  • Customer privacy
  • Procurement procedures (daily)
  • Review and Assessment (Annual)
  • Performance Monitoring (daily)
  • Supplier/subcontractor Meeting (periodic)
Government and Regulatory Bodies
  • Land degradation, pollution and restoration
  • Prevention of child labour and forced labour
  • Customer privacy
  • Responsible marketing
  • Innovative Technologies and Applications
  • Public consultation (as needed)
  • Working meetings (routine)
  • Feedback through industry associations (occasional)
Community Groups (e.g. professional bodies, media and non-governmental organizations)
  • Promote suppliers to go green
  • Waste
  • Materials
  • Land degradation, pollution and restoration
  • Construction site labour
  • Seminars and workshops (occasional)
  • Press conferences and news releases (occasional)
  • Community opinion surveys (as needed)
  • Charity event planning and participation (occasional)

The Group also commissioned an independent consultant to conduct stakeholder engagement activities besides the daily communication channels, including questionnaires, focus group discussions, external stakeholder interviews, etc. Through such participation, the Group has received feedback from these stakeholders to establish the material issues of this report, while being able to link the content of the report back to the concerns of the stakeholders. This provides a reference to revise and update relevant sustainability strategies and measures.